Terms of sale

Last updated 11/8/2026

These terms apply to Click & Collect orders placed on this website with Bulk Buy Ballincollig, Bulk Buy Ballincollig, Unit 4, Ballincollig Commercial Park, P31 CF30. Contact us on (021) 485 0173 or bulkbuycork@gmail.com.

Orders

Placing an order holds the listed quantities from our online allocation for up to 60 minutes while you pay. An order is only confirmed once payment succeeds and our team accepts it; if an item turns out to be unavailable we will contact you and refund that line in full.

Collection

We have your order ready for collection by 3pm on the next working day at Bulk Buy Ballincollig, Unit 4, Ballincollig Commercial Park. Bring your order reference. If you can't make it, call (021) 485 0173 or email bulkbuycork@gmail.com and we'll hold your order where possible. Uncollected orders are held for 7 days, after which we will contact you and refund the order.

Pricing

Prices are in euro, include VAT where applicable, and are those shown at the time you place your order. Offers run while stocks last and per-order limits may apply. If an obvious pricing error occurs we will cancel and refund the affected line rather than fulfil it.

Food, allergens and storage

Always read the label on the product itself: packaging, ingredients, allergen information and nutrition can change, and the label supersedes anything shown on this website. Product images are for illustration. Items marked Collection Only are temperature-sensitive and must be refrigerated or frozen promptly after collection. If you have a food allergy, check the pack before use and contact us with any questions.

Cancellations and refunds

You can cancel an uncollected order at any time before collection and we will refund it in full, automatically, to the card you paid with. Refunds normally reach your account within 5–10 working days.

The 14-day online cancellation right under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 does not apply to this service, because you collect the goods in person from our premises. Your statutory rights are unaffected: faulty, damaged, incorrect or out-of-date goods are refunded or replaced, and short-life food should be reported to us on the day of collection.

Complaints and governing law

Tell us about any problem by phone or email and we will deal with it promptly. These terms are governed by Irish law and the courts of Ireland have jurisdiction.